Shipping Policy
*Shipping Locations*
We currently ship to the following regions:
– Switzerland
If you are located outside of these regions, please contact our customer service team at info@nutru.ch to inquire about possible shipping options.
*Processing Time*
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
*Shipping Rates and Delivery Estimates*
Shipping charges for your order will be calculated and displayed at checkout.
*Customs, Duties, and Taxes*
nutru is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
*Damages and Issues*
nutru is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.